Privacy Policy

Last Updated: June 29, 2026

Introduction

Cizms ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase products from us.

By using our website, you acknowledge that your personal data will be processed as described in this Privacy Policy.

Business Information

Business Owner: Elwira Sylwia Gagała

Address:

Smaragdstraat 28

9743 KW Groningen

Groningen

Netherlands

Email: info@cizms.com

Phone: +31 685551364

Personal Information We Collect

Depending on how you interact with our website, we may collect:

Full name
Billing and shipping address
Email address
Telephone number
Payment information (processed securely by our payment providers)
Order history
IP address
Device and browser information
Website usage information
Cookies and similar technologies

We do not store your complete payment card details.

How We Use Your Information

We use your personal data to:

Process and fulfill your orders.
Deliver purchased products.
Process payments.
Provide customer support.
Communicate with you regarding your orders.
Improve our website and services.
Prevent fraud and unauthorized transactions.
Comply with legal obligations.
Respond to inquiries and requests.

Where required by law, we will obtain your consent before sending marketing communications.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

Performance of a contract.
Compliance with legal obligations.
Your consent.
Our legitimate business interests, provided your rights do not override those interests.

Sharing Your Information

We may share your information with trusted third parties that help us operate our business, including:

Payment processors
Shipping and delivery providers
Website hosting providers
Customer support providers
Technology and security providers
Professional advisers where required

These third parties only receive the information necessary to perform their services.

We may also disclose information where required by law or to protect our legal rights.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill your orders.
Provide customer support.
Meet legal, tax, and accounting requirements.
Resolve disputes.
Enforce our agreements.

When your information is no longer required, it will be securely deleted or anonymized.

Your Rights

Subject to applicable law, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your personal data.
Restrict or object to processing.
Request data portability.
Withdraw consent where processing is based on consent.
Lodge a complaint with your local data protection authority.

To exercise your rights, please contact us using the details below.

Cookies

Our website uses cookies and similar technologies to improve functionality, analyze website performance, remember user preferences, and enhance your browsing experience.

You may manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Some of our service providers may process personal data outside your country of residence.

Where required by applicable law, appropriate safeguards are implemented to protect your personal information during international transfers.

Children's Privacy

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page together with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Cizms